BoloUp Privacy Policy

1. Introduction

Welcome to BoloUp! This Privacy Policy governs the collection, use, and protection of your personal information while using our global social application.

2. Information We Collect

2.1 Registration Information

When you create a BoloUp account, we collect the following information:

・ Your username, password, and email address (provided by you)

・ Your profile picture and profile information (provided by you)

・ Your mobile phone number (if you choose to register with your phone number)

2.2 Usage Information

When you use BoloUp, we may automatically collect the following information:

・ Device information, including device model, operating system version, and unique device identifiers

・ Log information, including your actions, error logs, and service usage patterns

・ Location information (if you grant permission)

2.3 Social Interactions

When you use social features of BoloUp such as chat rooms, video calls, and games, your interaction information (e.g., chat content, video call records) will be recorded but not publicly shared.

2. Information Protection

We will implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. We will use encryption technology, access controls, and other measures to ensure the security of your information.

3. How We Use Information

We collect and use your information for the following purposes:

・ To provide, maintain, and improve BoloUp services

・ To offer personalized content and features

・ For customer support and communication

・ To address complaints, disputes, and security issues

・ To prevent fraud and abuse

・ To comply with legal and regulatory requirements

4. Information Sharing

We do not sell your personal information to third parties. However, we may share information with the following parties to provide our services:

・ Third-party service providers: We may share some information with third-party service providers for technical support, hosting services, and analytics.

・ Partners: We may share certain information with partners for joint promotions or integrated services. In such cases, we will inform you and provide opt-out options.

・ Legal requirements: We may disclose your information in response to legal requests, court orders, legal processes, and law enforcement investigations.

5. Data Storage and Security

We take reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain data security, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights and choices:

・ Access and correction of personal information

・ Deletion of personal information

・ Change privacy settings

・ Opt-out of push notifications

・ Submit privacy-related questions and complaints

7. Third-Party Sharing

Our products and/or services may include third-party products and/or services that may collect and use your personal information. For example, to provide facial recognition and comparison services, we have integrated the NetEase Yidun SDK.

NetEase Yidun will act as a data processor, handling your relevant data in accordance with our instructions, and collecting, using, and protecting your personal information as described in the NetEase Yidun Privacy Policy.

To enable facial recognition and comparison functionality, we may collect the following types of personal information:

Product: Facial Comparison

Information Type: User Information

Information Name: End user's facial recognition data (static and/or dynamic)

Purpose: Verify if two facial images belong to the same person

Processing Method: Secure processing (e.g., encrypted transmission)

Product: Basic Liveness Detection

Information Type: User Information

Information Name: End user's facial recognition data (static and/or dynamic)

Purpose: Detect liveness (real person verification)

Processing Method: Secure processing (e.g., encrypted transmission)

8. Contact Us

If you have any questions or concerns about our privacy policy or data processing, or if you need to exercise your rights, please contact us at  support@boloup.com.